Piyush Thakur

Certified in investment banking operations with hands-on KPO experience: the profile lists a Certified Investment Banking Operations credential and highlights technical familiarity with capital market operations and advanced Excel, indicating a focus on investment-banking operations workflows and technical tooling. scribd

Early-career analyst focused on client-service metrics and process improvement: work at Eclerx involved building knowledge-base articles, troubleshooting client issues, improving first-contact resolution and SLA adherence, and reducing average handle time while maintaining high CSAT. scribd+1

Educational background in food science and technology: holds a B.Tech in Food Science & Technology from CSK Himachal Pradesh Krishi Vishvavidyalaya (2015–2020), reflecting formal training in that discipline prior to moving into finance/operations roles. scribd

Active in competitive sports and extracurricular achievement: resume lists winning a gold medal in shooting at an NCC camp, runner-up in an interschool badminton tournament, and representing school in district-level volleyball. scribd