Debjyoti Nag
IT Service Management Leader & Operations Specialist
debjyoti-nag
Hyderabad, Telangana, India
Joined April 2026
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1.2K connectionsSummary
Deep expertise in incident management and technical support operations across enterprise IT environments. dnag
Experienced in major-incident leadership, escalation management, and improving service reliability and user experience. dnag
Calm, solution-focused operator who handles high-pressure incidents with clear communication to users and stakeholders. dnag
Over a decade of progressive experience in IT service management, with roles spanning analyst to team lead and specialist positions. dnag
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