Pradeep Kumar BV
Service Delivery Leader | Deputy General Manager at HCLTech
Bengaluru, Karnataka, India
Joined March 2026
Summary
Experienced service delivery and digital workplace leader who has held progressively senior roles (Project Manager → Associate Director → Deputy General Manager) focused on service desk and end-user services. contactout
Proven background in IT operations and management across IT services and enterprise environments, with roles spanning operations management, IT management, and cloud infrastructure service desk delivery. pdfcoffee
Active in talent sourcing and hiring for digital workplace and service desk roles, demonstrated by LinkedIn recruiting posts that invite candidates to apply. linkedin
Educational foundation in Industrial & Production Engineering (B.E.) from U.B.D.T College of Engineering (2000–2004).