Anna Zharkova
Senior Customer Success Engineer at Vercel
annagzh
Vancouver, British Columbia, Canada
Joined October 2025
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579 connectionsSummary
Developer‑facing technical support and customer success: Anna has progressed from front-line support and coaching roles at Unbounce to a Senior Customer Success Engineer role at Vercel, indicating strengths in troubleshooting, customer communication, and helping developer teams integrate and optimize platform workflows. linkedin+2
Mixed technical and UX background: Her education and training list UBC (Psychology & Computer Science) plus UX and intensive software programs (RED Academy, Hack Reactor), suggesting a combination of technical foundations and user‑centred design training useful for customer‑facing engineering roles. linkedin+1
Early software and teaching experience: Earlier roles (software engineering intern, UBC teaching assistant) point to grounding in CS fundamentals and mentoring/teaching — skills that complement senior technical support and customer success work. linkedin+1
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