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Anupam Choudhary

Anupam Choudhary

Senior Director, Strategic Accounts at Infosys

anupam-choudhary
Dallas, Texas, United States
Joined February 2026
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Summary

Strategic accounts and client leadership in HiTech and semiconductor sectors — holds senior roles at Infosys focused on managing and growing relationships with HiTech and semicon clients. infosys+1
Author of industry perspectives — contributes thought leadership on customer experience transformation for semiconductor firms, emphasizing automation and unified customer engagement. infosys
Experience with digital and IT operations transformation in high-technology contexts — involved in work describing Infosys ADOPT framework and IT operations transformation for HiTech clients. infosys
Based in Dallas, Texas — professional profile lists Dallas as current location and shows an international client focus (including European HiTech client relationships). infosys

Work

Education

Writing

Rising demand boosts need for semiconductor firm to build integrated customer experience

August 1, 2024

A co-authored Infosys Knowledge Institute perspective describing a semiconductor client's move from legacy call centers to unified customer experience centers, leveraging ServiceNow, automation-first principles, and self-service portals to improve resolution times and agent performance.

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