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Mrutyunjaya Sahoo

Mrutyunjaya Sahoo

Product Support Manager — US Healthcare IT & Customer Success

Mrutyunjaya
Bhubaneswar, Odisha, India
Joined September 2025
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Inovaare Healthcare
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Summary

Experienced product and customer support leader focused on US healthcare IT. Mrutyunjaya has progressed to Product Support Manager at Inovaare, working on Medicare/Medicaid implementations, SLA/NPS/escalation management, and cross‑functional delivery to ensure regulatory compliance and client satisfaction. theorg+2
Broad BPO and telecom operations background with hands-on team leadership. Earlier roles at TeamLease, Vodafone, Tech Mahindra, TATWA Technologies, and Hinduja Global Solutions show sustained experience in agent training, operations management, and frontline team coaching — skills that support his later technical support leadership. weekday+1
Technical foundation through networking certification and varied support roles. A CCNA (hardware networking) qualification plus years in technical-support roles provide a technical troubleshooting grounding that complements his operations and people-management strengths. weekday+1

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