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Debjyoti Nag

Debjyoti Nag

IT Service Management Leader & Operations Specialist

Hyderabad, Telangana, India
Joined April 2026

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Summary

Deep expertise in incident management and technical support operations across enterprise IT environments. dnag
Experienced in major-incident leadership, escalation management, and improving service reliability and user experience. dnag
Calm, solution-focused operator who handles high-pressure incidents with clear communication to users and stakeholders. dnag
Over a decade of progressive experience in IT service management, with roles spanning analyst to team lead and specialist positions. dnag

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