Monica Daubenspeck
Revenue and Reservations Manager at von Trapp Family Lodge
Stowe, Vermont, United States
Summary
Experienced hospitality revenue and reservations leader: Monica has built a career managing revenue and reservations across independent luxury and chain properties, currently leading those functions at von Trapp Family Lodge & Resort since August 2016. vontrappresort+1
Technology-driven operator: She has been directly involved in selecting and deploying guest-communication technology (Canary AI Webchat and Guest Messaging) to reduce staff workload and improve service metrics—reporting ~30% fewer calls, 500+ AI-handled messages per week, and average guest response times under 30 seconds. canarytechnologies+1
Broad property experience across luxury and branded hotels: Her background includes leadership roles at The Inn at Little Washington (Relais & Châteaux), InterContinental Hotels Group, Montauk Yacht Club, Wyndham Jacksonville Riverwalk and other well-known properties, giving her a wide operational perspective. theorg
Community engagement: Beyond her professional responsibilities, Monica participates in local community service through board membership at The Children's Room, supporting early-childhood resources in Central Vermont. childrensroomonline