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Abhi Yadav

Abhi Yadav

3X Founder, AI Technologist, Decision Intelligence Pioneer & MIT Alumnus

San Francisco, California, United States
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Cambridge, Massachusetts, United States
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Joined March 2026
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Summary

Abhi Yadav is a seasoned serial entrepreneur with a strong focus on AI, data, and customer intelligence, having founded and led multiple successful ventures including iCustomer, ZyloTech (acquired by Terminus), Prognosys, and N-CARE. He actively contributes to the startup ecosystem as a co-founder of AI Innovators Community and Founders United. featured+5
He is a recognized expert in Customer Data Platforms (CDP) and decision intelligence, pioneering the CDP category and currently innovating in composable decision intelligence and customer observability. His work focuses on transforming raw data into actionable insights for enhancing acquisition, retention, and overall customer experience (CX). substack+3
Abhi Yadav maintains strong academic ties, serving as a Guest Lecturer at MIT Sloan School of Management and having been a Founding Board Member at MIT Global Startup Labs. He also provides advisory services to leading data management organizations and is a member of the Reltio Advisory Board. theorg+3
As an inventor and author, Abhi Yadav holds several patents, including for a self-service Cognitive Customer Intelligence Platform, and has published scientific papers. He also shares his insights on data activation and decision intelligence through his Substack publication, 'Data to Decision Activation'. mit+2

Work

Education

Writing

Patent pending self-service Cognitive Customer Intelligence Platform (CIP)

November 1, 2016

A platform developed at DataXylo (later ZyloTech) designed to continuously collect, combine, and enrich customer data in a nonlinear way for omni-channel marketing operations, driving revenue maximization with bottom-up analytics.

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Data to Decision Activation

A Substack publication featuring practical reflections, field notes, frameworks, and insights on data activation via decision intelligence for operators and leaders in marketing, sales, and data.

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Several patents and scientific papers across medtech

Author of multiple patents and scientific papers, indicating broad expertise beyond marketing technology.

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