Kaushal Sharma

Experienced operations leader in the BPO/contact center sector with a long career focused on service delivery and operational performance. theorg+1

Demonstrated internal career progression at Teleperformance from senior manager and director roles up to Vice President Operations, indicating sustained leadership responsibility. rocketreach

Skills and domain expertise include service-level agreement (SLA) management, CRM, IT service management, workforce management, and contact center operations. theorg+1

Based in Indore, Madhya Pradesh, India, with prior operations experience at iYogi Technical Services before joining Teleperformance. rocketreach