
Sharon Choi
Customer strategy, CRM analytics, and retention leader
Los Angeles, California
Summary
CRM and retention leadership across retail and consumer brands. theorg+2
Data-driven analytics and customer strategy practitioner focused on applying analytics to understand behavior and improve lifetime value. wbresearch+1
Experienced client-success and product-facing leader with prior VP-level responsibility at MarketDial, including public presentations on testing and analysis. comparably+1
Active participant and speaker at industry conferences and retailer events, representing customer retention and CRM topics. wbresearch+1