Kaushal Shetty

Digital transformation and product-led marketing: Kaushal leads Allcargo Gati's marketing and transformation agenda, driving the company's website redesign, customer-facing digital tools and plans for AI-driven personalisation and automation to improve UX and conversions. allcargologistics+1

Customer self-service and digital sales enablement: He has been involved in deploying customer-facing digital products (for example, the Genie WhatsApp chatbot) and leading digital sales and cross-border e-commerce account strategies to simplify serviceability, pricing and tracking for customers. allcargogroup+1

Operational and country leadership experience in logistics: Prior to his current role, Kaushal managed ECU Worldwide's Philippines operations as Country Manager and served in branch leadership roles, demonstrating experience in consolidation, project logistics and expanding service portfolios in market contexts. allcargogroup+1

Sustainability and MSME focus in marketing communications: In public communications he has represented Allcargo Gati's sustainability initiatives (e.g., rollout of alternative-fuel/rebranded vehicles) and emphasised enabling MSMEs through technology-driven logistics solutions. news18+1