Marc Robinson
Service Management · Observability Detective · Problem Solver
Toledo, Ohio, United States
Summary
Extensive IT service management experience demonstrated by a decade-plus tenure at Dart Container, where he held senior-level service management and infrastructure responsibilities from 2014 to 2024. whitepages
Positions himself as an observability-focused practitioner and problem solver, using the self-descriptor 'Observability Detective' alongside service management expertise.
Holds a mixed technical and humanities education: an AAB in Networking and Information Systems Support plus undergraduate and graduate degrees in German and European Studies, indicating both technical and language/cultural training.
Transitioned to consulting under a self-employed role in 2025, indicating a move from long-term corporate employment to independent consulting.