Joseph Manalang
Service level and IT operations leader
Valenzuela, NCR, Philippines
Pampanga, Central Luzon, Philippines
Summary
Observability and application performance focus: As head of Globe's Service Operations Intelligence Center and a panelist on observability webinars, he has concentrated on application performance monitoring, instrumentation engineering, event monitoring, and reducing detection and escalation time for performance-related alerts. appdynamics+1
IT operations and service continuity leadership: Across multiple director-level roles at Globe (production applications, IT service continuity, cloud technologies & infrastructure, and data center operations), he has been involved in ensuring operational resilience and managing critical infrastructure. rocketreach
Community and digital inclusion volunteer: Participated as a Globe volunteer in the #SeniorDigizen campaign to help senior citizens learn digital skills and protect them from scams, showing engagement in community digital literacy efforts. com+1
Academic engagement: Listed as an industry lecturer for the Technological Institute of the Philippines' ECE department, indicating ongoing involvement in teaching and connecting industry practice with students. academia