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Chinmayee Pradhan

Chinmayee Pradhan

Quality Analyst at FloBiz | Customer support professional

Bengaluru, Karnataka, India
297 connections
Joined May 2026
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Summary

Customer-support specialist with multi-channel experience — Chinmayee's background centers on chat-based customer support roles across multiple employers, including frontline chat support and L2 responsibilities. rocketreach
Progression into subject-matter and retention roles — she has served as an SME on client-specific queues and worked as a retention specialist, indicating experience handling escalations and client-focused retention activities. rocketreach
Quality and team-improvement emphasis — listed roles include Quality Analyst and responsibilities such as monitoring quality, sharing feedback, and helping improve team performance and overall customer experience. zoominfo
Bengaluru-based early-career professional with formal undergraduate education — profile lists Utkal University (B.Sc., 2020–2023) and a Bengaluru, Karnataka work location.

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Education