Yojna Sharma
Executive Manager — Operations & Customer Success
New Delhi, India
Joined March 2026
Summary
Operations and customer-success leader currently serving as an Executive Manager at Paytm Payments Bank with responsibility for critical KYC operations (including Video KYC) and broader operations functions. rocketreach
Experienced in skilling, partnerships, and client adoption initiatives, having led B2B skilling and partnership efforts at BetterPlace and earlier training/L&D roles at NIIT. rocketreach
Contributor and executive writer on technology and data topics at DataBonker, with multiple articles on generative AI, machine learning, big data analytics, and industry deals. databonker+2
Educational background combining computing and management: holds an MCA from Maharshi Dayanand University and an MBA from Institute of Management Technology, Ghaziabad. rocketreach
Work
Education
Writing
Big Data Analytics: What It Is and Why It Matters
May 1, 2023Overview of big data analytics, its significance, applications, and benefits for organizations of various sizes.
What Generative AI means for Data Centers, Supercomputers, & The Cloud
April 1, 2023Explains generative AI, its methods, and potential effects on data centers, supercomputers, and cloud services.
Kyndryl Inks Delta Air Lines Data Automation Deal
March 1, 2023Article about Kyndryl's extended agreement with Delta Air Lines and implications for IT infrastructure and automation.
Why Businesses Fail at Machine Learning?
March 1, 2023Discusses common reasons machine learning projects fail in businesses and offers guidance to address challenges like data quality and talent gaps.