Luc Herlitz
Software QA Engineer; ministry-focused Online Experience Director
Temperance, United States
Summary
Customer and community support practitioner who improved internal knowledge workflows to reduce repeat questions and Slack noise. getguru+1
Progressed through multiple roles at Planning Center—from support to project coordination to QA—demonstrating continuity in product-facing and quality-focused work. theorg+1
Active in ministry and online-experience leadership — speaks and records long-form conversations about balancing ministry, family, and church leadership. churchcenter+1
Publishes and shares presentations and professional materials online (Slideshare, personal profiles), indicating engagement in sharing knowledge and resources beyond day-to-day work. slideshare+1