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Colette Des Georges

Colette Des Georges

Content Manager and strategist focused on tech and CX

Amsterdam, Netherlands
theorg+2
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Summary

Experienced content strategist and manager who writes and shapes long-form, research-backed content for technology and customer-experience audiences. She produces product- and developer-focused pieces (especially about AI in developer tools) and leads editorial programs that connect technical topics to broader business and CX implications. jetbrains+1
Author of practical thought leadership on CX, company culture, and DEI, translating survey research into actionable guidance for HR and product teams. Her work at SurveyMonkey included producing content that guides organizations on AI in CX, culture measurement, and diversity initiatives. surveymonkey+2
Committed to inclusive workplace practices and accessibility topics; curates and references disability justice and neurodiversity resources and incorporates those perspectives into course materials and workplace guidance. workshouldntsuck+1
Maintains a public portfolio and social presence to showcase work and perspectives—combining a personal website, company author pages, and active social profiles to surface content samples and engage professional audiences. colettedesgeorgescontent+2

Work

Education

Projects

Writing

AI Tool Switching Is Stealth Friction – Beat It at the Access Layer

February 1, 2026

Explains research on AI-driven context switching for developers and recommends consolidating access to AI tools inside developer environments to reduce stealth friction.

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5 Takeaways from Our Conversation With Cassie Kozyrkov, the Architect of Google's AI-First Transformation

February 1, 2026

Summarizes insights from an interview with Cassie Kozyrkov on AI adoption, complexity, safety nets, leadership involvement, and implications for workspaces and developer workflows.

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3 Key Trends In AI And CX: What To Do And What To Avoid

Overview of how AI can be applied to customer experience, including effective use cases (guidance and personalization) and pitfalls (over-reliance on chatbots).

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5 Things HR Teams Get Wrong About Company Culture

Discusses common DEI and culture mistakes companies make and recommends practical steps HR can take to improve inclusion, mental health support, and mentorship programs.

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Most People Think Racism Is A Serious Problem—and They Want Businesses To Speak Out

Presents SurveyMonkey polling insights showing public support for companies taking stands on social issues and the business case for acting on racial equity.

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Hobbies

Travel and documenting trips (honeymoon travel to Australia/New Zealand documented online). honeyfund+1