Shailesh Dubale
Principal, Service Experience Strategy & Management at Intuit
Santa Clara, California, United States
San Jose, California, United States
Joined February 2026
Summary
Customer experience and service-experience leader who designs and implements data-driven strategies to improve customer outcomes and engagement. theorg+1
Established Cisco tenure spanning frontline and senior CX management roles (Manager of Customer Experience, then Senior Customer Experience Manager), demonstrating long-term operational responsibility in CX. wiza+1
Committed to continuous learning and process improvement: completed project-management and data-science coursework plus a Six Sigma Green Belt certificate alongside an engineering degree. rocketreach
Active in community and civic activities, including organizing fundraising for students and documented civic involvement in local San Jose records. gofundme+2