Nigel Storey

Nigel Storey is a seasoned technology leader with a strong background in retail and e-commerce, holding senior positions at lululemon, Zappos, and Amazon. He focuses on leveraging technology to enhance customer experience, optimize operational efficiency, and drive business growth through innovation in areas like AI and digital transformation. theorg+2

His expertise spans across various technology domains, including software engineering, applied science, machine learning, and strategic financial planning. He has a proven track record of leading large, diverse teams and managing complex project portfolios to deliver impactful user experiences and operational efficiencies. muraena+1

Nigel is passionate about customer obsession and has consistently applied this philosophy throughout his career, from his early retail days at Macy's to his leadership roles at Zappos. He emphasizes understanding customer needs and optimizing the entire retail funnel, including search, detail pages, checkout, and managing latency. youtube+1

He actively engages in discussions around leadership, organizational dynamics, and the impact of technology on retail. His social media presence highlights an interest in topics such as servant leadership, bias in decision-making, the strategic importance of supply chains, and the evolving landscape of AI in commerce. nitter