Jesper Löwenborg
Partner at Eidra Consulting, focused on digital strategy and CX
Stockholm, Sweden
Summary
Jesper Löwenborg is a seasoned management consultant with a strong focus on digital marketing, sales strategies, and customer experience. His work involves developing and executing strategies for clients across various sectors including Retail, Telco, Media, and Travel, as evidenced by his long tenure as Partner at Cupole and now Eidra/Eidra Consulting. teamtailor+1
He is an expert in digital transformation and customer experience, having authored articles such as "Adapting to the Digital Arena" and "Crack the Customer Experience code through Compassion". These writings highlight his thought leadership in guiding businesses through digital shifts and emphasizing a compassionate approach to customer interactions. cupole+1
Jesper demonstrates a keen interest in sustainability, particularly concerning e-commerce and logistics. His article "Venture capital-backed home delivery – an unnecessary climate disaster" delves into the environmental impact of the growing Swedish parcel market and proposes solutions for more coordinated and sustainable delivery systems. linkedin+1
Beyond his primary consulting roles, Jesper Löwenborg is also involved in entrepreneurship as the Chairman and Board Member of Mad Minds AB, a company established in Stockholm in late 2020. bolagsfakta+1
Work
Education
Writing
Riskkapitalfinansierade hemleveranser – en onödig klimatkatastrof
March 1, 2021Analysis of the growth of the Swedish parcel market, flexible delivery solutions, and the impact on e-commerce, consumers, and the climate due to lack of coordination between delivery companies.
Adapting to the Digital Arena
An article discussing adapting to the digital arena, likely in the context of business and customer experience.
Crack the Customer Experience code through Compassion
An article focusing on how compassion can be key to understanding and improving customer experience.