Dalip Kumar
Workforce Management professional in customer service operations
Gurugram, Haryana, India
Joined June 2026
Summary
Seasoned workforce management professional with a career across major contact-center employers.
Demonstrated career progression from WFM executive and scheduling roles into managerial positions (Assistant Manager, Deputy Manager, Manager WFM).
Active in sharing candidate interview experiences and advice, as evidenced by contributions to AmbitionBox. ambitionbox
Maintains a public social presence including a YouTube channel alongside a LinkedIn professional profile. youtube