Rahul Rakesh
Senior TPM focused on refunds and ordering systems at Amazon
Vancouver, British Columbia, Canada
Joined March 2026
Summary
Senior technical program manager at Amazon focused on refunds and ordering systems, responsible for cross-functional delivery in those domains. theorg+1
Experienced leader in digital transformation and service management who has driven strategic roadmaps and modernization initiatives. clay+1
Practitioner of customer experience and media solutions (including OTT and multi-channel CX) and implementer of automation technologies like chatbots, RPA, and voice IVR. clay+1
Progressed from software engineering roles to senior management and technical leadership across multiple companies (NCR, TELUS Digital, Amazon), demonstrating broad technical and managerial experience. signalhire+2