Melanie Jones
Chief of Staff coach, founder, and operations leader
Austin, Texas
Summary
Experienced Chief of Staff and coach: Melanie is a multi-time former Chief of Staff who has built a coaching and training business to prepare others for the Chief of Staff role, delivering masterclasses, multi-session coaching, and placement support. elevationchiefofstaff+1
Operator and customer-success leader: Her background includes customer-success leadership and operational roles (Director/Head of Customer Success at Runner/Hire Runner and COO at ArlanWasHere), demonstrating experience running operations and scaling customer programs. spotify+2
Founder and talent connector: As the founder of Elevation Chief of Staff Training and Elevate Chief of Staff Placement, she has created education and placement pipelines for Chiefs of Staff and is recognized by peers and leaders as a go-to connector for hiring and training in that role. elevationchiefofstaff+2
Community recognition and fellowship involvement: Melanie has participated in fellowship and community programs (e.g., Black Girl Ventures Change Agent fellowship) and has been featured in local business media and interviews, reflecting engagement with entrepreneurial and local business communities. rocketreach+2