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Miguel Marques

Miguel Marques

Founder & CEO — builds remote hiring platforms and SaaS retention tools

Lisbon, Portugal
netlify+1
Joined February 2025
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Favicon imageraaft.io
Favicon imageremotecrew.io
Favicon imageclarity.fm

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Summary

Founder/operator with an engineering background: Miguel founded Remote Crew in 2018 and built both product and recruiting processes himself — combining hands-on engineering (Python/Django, Vue) with recruiting and go‑to‑market work. He continues to publish practical hiring guides on the company blog. netlify+2
SaaS retention specialist and product founder: As CEO of Raaft (since 2022) he focuses on cancellation flows, exit surveys and retention analytics — shipping a simple no-code editor to capture churn reasons and surface product insights, and publishing playbooks and case studies about retention. raaft+2
Technical practitioner with data/ML experience: Early roles include backend development at Enlightenment.ai where he built Flask services and worked with ML stacks (Scikit-Learn, Keras). He also pursued data/analytics education (postgraduate coursework reported at NOVA IMS), reflecting an interest in applying data to product and hiring problems. netlify+1
Public writer and community presence: Regularly publishes practical, tactical content for founders and hiring teams (Remote Crew and Raaft blogs) and maintains profiles on Indie Hackers and Clarity to share learnings about recruiting and retention. remotecrew+3

Work

Education

Projects

Writing

12 Sourcing Strategies: How Tech Recruiters Find Remote Developers

April 1, 2020

Recruiting playbook covering sourcing tactics used to find and evaluate remote engineering talent, published on the Remote Crew blog.

Favicon imageremotecrew.io

Customer Exit Survey Questions: How To Learn From Departing SaaS Users

Practical guide on designing and using exit surveys and cancellation flows to surface actionable insights and reduce churn for SaaS products.

Favicon imageraaft.io

Case Study — How REISift saved over $60k / year with a better cancellation flow

Raaft case study describing implementation of cancellation flows that reduced churn and saved recurring revenue for a SaaS customer.

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Hobbies

Writing about hiring, remote work, product-led retention and SaaS growth. remotecrew+2