Shantanu Dutta
Expert Salesforce consultant and AI automation engineer
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Summary
Experienced Salesforce implementer and consultant with hands-on expertise across Sales Cloud, Service Cloud and CPQ â repeatedly leading end-to-end implementations and configuration as well as custom Apex/LWC development when required. shantanudutta+1
Practitioner of CRM â ERP integrations: has built and supported data flows between Salesforce and Rootstock ERP to enable finance, warehouse and purchasing processes. shantanudutta
Product-owner and team lead experience: acted as Salesforce Product Owner, managed an agile team, implemented billing automation (JustOn) and drove improvements in invoicing and lead conversion. shantanudutta
AI and automation-focused freelancer/agency operator: offers conversational AI, chatbots and AI agent development as part of freelance services, and promotes AI-enabled automation for business scaling. shantanudutta+1
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