Sarfraz Vanoo

Experienced customer-service leader across insurance, financial services and telecommunications, with senior roles titled Vice President and Associate Vice President focusing on customer experience and service delivery. rocketreach+1

Longstanding operational and retention background from Tata Teleservices where he progressed through retention and collections roles into service-operations leadership before moving into insurance and financial-services customer-service leadership. yumpu+2

Career shows upward progression from hands-on retention/collection management to senior customer-experience and service leadership roles, indicating expertise in customer retention, service operations and CRM-related functions. rocketreach+1

Based in Mumbai (including Navi Mumbai listings for Tata roles) and active in roles that interface with customers and regulatory/consumer-education activities (e.g., listed in TRAI consumer education programme materials and Tata nodal-officer lists). gov+2